
Privacy And
Security Statement
LUST UPDATED OCT 2024
Why Should You Read This Statement?
FAQ
As a commercial business, CANDA Solutions, LLC (CANDA) may collect, use, and disclose personal data during our standard operations. Where a CANDA processes your personal data as controller (meaning that we determine why and how your personal data is used), this Statement sets out how we process that data in compliance with data protection and consumer privacy laws. This Statement also explains what rights you have relating to that personal data.
+ What does this Statement cover?
This Statement sets out how we use and protect personal data globally. If you live or work in certain countries, states or territories, there is additional information at the end of this Statement that relates to our use of your personal data.
It is important to note that this Statement does not apply to personal data we process on behalf of our customers. When we provide our products and services to our customers, we act as a data processor. This means it is our customers, and not CANDA, who are in control of what personal data and other information they process using our products or services, and how they do so. Where we are a data processor, we follow our customers’ instructions relating to that processing, in line with applicable laws.
Consequently, this Statement does not apply to our customers’ processing of personal data using CANDA products or services. If you are seeking to understand how one of our customers processes personal data using CANDA products or services – or if you wish to exercise your rights in relation to any personal data a customer may process using CANDA products or services – the relevant customer’s privacy statement is the best place to start to understand those details, or to learn how to contact them.
As you engage with our services or communications, you may encounter links to third parties outside of the control of CANDA that enable you to share information with the controllers of those websites or services. We are not responsible for the privacy policies or the data collection, use, or disclosure practices of our customers, or third-party sites, unless we notify you otherwise. If you wish to understand how they process your personal data, we encourage you to review the privacy policies of each site you visit.
+ Updates to this Statement
We may make updates to this Statement from time to time. When we do so, we will post those changes here, so please check back periodically for any updates. Where we make changes to our processing that may affect the rights of individuals affected by those changes, we will inform those individuals where possible.
What Type Of Personal Data We Collect?
FAQ
CANDA Solutions, LLC (CANDA) collects personal data through three main sources:
1. Personal data you provide to us (for example, through forms or correspondence);
2. Personal data we collect automatically (for example, when you visit CANDA websites);
3. Personal data from other sources (such as our service providers, business partners, and publicly available personal data as set out below):
+ Contact Data:
Name, address, email address, telephone number, mobile phone number, country of residence and social media handles. We may collect this information directly from you, your employer, from publicly available sources, our third-party partners who provide networking contact information, or indirectly through a third-party partner such as if we have co-hosted an event with them.
+ Professional Data:
Company name, occupation contact details, occupation, employment history, areas of expertise, your experience with CANDA products and services. We may collect this information directly from you, your employer, from publicly available sources, our third-party partners who provide networking contact information, or indirectly through a third-party partner such as if we have co-hosted an event with them.
+ Transaction Data:
Products and/or services purchased, licenses purchased, types of products or services of interest, information provided during the purchase or attempted purchase of CANDA products or services, eligibility information such as whether your company is a customer of CANDA this can be collected when you purchase products and services from CANDA.
+ Technical Data:
IP address, operating system, browser information, user agent. mobile device ID, Wi-Fi data, interactions with CANDA websites, authentication credentials, communications and promotional materials are collected automatically when you interact with CANDA websites or third-party platforms hosting CANDA content. For example, when we send marketing communications, we may collect data on whether you have opened a marketing communication you have received, or whether you clicked on any links in the message.
+ Communication Data:
Messages, correspondence and other data created, or generated, by you when communicating with CANDA via post, SMS, e-mail, posts on CANDA or third-party channels, forums, social media platforms, other third-party platforms, or other means of electronic communication. We may collect this information when you interact with CANDA or CANDA employees, contractor, agents, third-party service providers and partners.
+ Government Identifiers:
Government or state issued photographic identification documentation such as passport or driver license – for example when you provide it while verifying your identity.
+ Audiovisual Data:
Image, voice – including photographs, images and audio and video recordings – collected through security and monitoring systems or recorded during events, for example, when you participate in a CANDA or CANDA-affiliated event, visit a CANDA office or present at a seminar hosted by CANDA.
+ Inferred Data:
Preferences, likelihood of requiring CANDA products and/or services. Data generated by combining data processed by CANDA with information obtained from third parties, including partners and publicly available sources, which assist with the sale of products or services, compliance with laws, and that detect, prevent and otherwise address fraudulent, deceptive, or illegal activity.
+ Contact Preference:
Consents or preferences that you give us, such as how you would like us to contact you or what CANDA products or services interest you.
How Long We Keep Your Personal Data?
FAQ
We collect and keep personal data only as needed or allowed for the purposes set out in this Statement, based on the reason we collected the personal data in the first instance and what is permitted under the laws that apply to the processing.
We keep the personal data we collect in line with our internal data retention policies for as long as you use our services or as long as is necessary to: (i) fulfill the purpose(s) for which we collected the personal data; (ii) provide and secure our products and services; (iii) resolve disputes, establish legal defenses, enforce our agreements and comply with applicable laws; (iv) conduct audits; and (v) comply with our internal policy requirements.